Policies and Practice Standards
At our organisation, we prioritise the establishment of clear policies and practice standards to ensure a consistent and high-quality approach to our services. Our policies serve as the framework through which we operate, guiding our decision-making processes and helping us maintain compliance with relevant laws and regulations. We are committed to cultivating an ethical environment that promotes respect, integrity, and accountability.
Our practice standards outline the expectations for performance and behaviour within our team. These standards are designed to foster a culture of excellence while safeguarding the interests of our clients. We believe that by adhering to these guidelines, we can achieve our organisational goals and deliver exceptional results.
Regular training and development opportunities ensure that our staff are well-informed about current best practices and legal requirements. We also encourage open communication to address any concerns regarding our policies and practices, promoting a collaborative work atmosphere. Through regular reviews, we strive to keep our policies relevant and effective, adapting to changing circumstances and the needs of our community.
In summary, our policies and practice standards are fundamental to our commitment to quality and ethical conduct. We believe that by operating within this framework, we can achieve our mission while fostering trust and transparency in all our interactions.
Data & Privacy Statement
Our Commitment to Your Privacy
At Sea S.A.L.T. Speech Pathology, we take your privacy seriously.
We collect, store and use personal and health information only for the purpose of providing safe, high‑quality speech pathology services.
Our practices follow the Privacy Act 1988, the Australian Privacy Principles, and the NDIS Practice Standards.
Cancellation & Payment Policy
At SeaSaltSpeechPathology, we value your time and our therapists' availability.
If you need to cancel or reschedule your appointment, we kindly ask for at least 48 hours' notice by emailing cancellations@seasaltspeechpathology.com
This allows us to offer the time slot to another child in need of therapy.
Governance & Policy Enquiries
Sea S.A.L.T. Speech Pathology is committed to maintaining strong governance, professional standards and transparency in how we operate.
If you have any questions, feedback, concerns or enquiries relating to our policies, governance framework, business operations or compliance matters, please contact us at:
governance@seasaltspeechpathology.com
This email address may be used by families, professionals, regulators or members of the public for matters relating to:
• Policies and procedures
• Complaints or concerns
• Business operations
• Compliance or regulatory enquiries
For therapy services, appointments or clinical enquiries, please contact:
info@seasaltspeechpathology.com
By using our services, you agree to the payment terms.
Payments must be made within the timeframe stated in your agreement or invoice. Late payments may incur extra charges or service suspension until the balance is paid.